Investors Raise Concerns Over Alleged Unauthorised Share Sales and Negative Balances on Afrinvest Platform

Several Nigerians have raised concerns on social media over alleged unauthorised share sales and unexplained negative balances linked to accounts on Afrinvest West Africa investment platform.

The complaints, which have continued to attract attention online, came from users who claimed that some of their shares were sold without their approval while others complained about seeing negative figures in their investment wallets.

Some affected users shared screenshots and comments online, calling on regulatory authorities to investigate the matter.

One user alleged that shares belonging to him were sold without his consent. The investor also claimed that negative amounts were added to his wallet balance, leading to confusion and frustration.

Screenshot of a social media complaint from an investor alleging that Afrinvest West Africa sold his Jaiz Bank shares without consent and added a negative balance to his investment wallet.
Screenshot of a social media complaint from an investor alleging that Afrinvest West Africa sold his Jaiz Bank shares without consent and added a negative balance to his investment wallet.

The complaint quickly attracted reactions from other users who claimed to have experienced similar problems on the platform.

Another investor said he noticed a negative balance of more than N91,000 in his account before it was later reduced after contacting customer support. According to him, he was still not satisfied with the explanation given to him.

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Some investors also claimed they sold shares through the platform but were yet to receive payment in their wallets at the time of their complaints.

One user alleged that shares he planned to keep for several years were sold without his approval. According to the investor, the shares were allegedly sold below the amount he originally bought them for.

The development has created fears among some retail investors, especially young Nigerians who now use digital investment platforms to buy and manage shares.

Some users in the online discussion advised affected investors to report the matter to the Securities and Exchange Commission and the Nigerian Exchange Group if their complaints are not resolved.

Others, however, suggested that the negative balances could be linked to margin obligations, unsettled transactions, loan related deductions, or temporary system issues, although no official confirmation was provided in the discussions shared online.

As of the time of filing this report, Afrinvest West Africa had not publicly responded to the allegations circulating on social media.

The company is one of Nigeria’s well known investment and financial service firms, offering stock trading, wealth management, and investment solutions to customers across the country.

Financial experts have repeatedly advised investors to regularly monitor their portfolios, transaction history, and account statements while also reporting any suspicious activity immediately to their financial service providers and regulators.

The incident has also renewed conversations about investor protection, transparency, and trust in Nigeria’s growing digital investment sector.

More Nigerians have embraced online investment platforms due to easier access to stock trading and digital financial services. However, concerns over security, transaction disputes, and customer support remain major issues for some users in the industry.

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Many affected users are now calling for clearer explanations and faster resolution of complaints to restore confidence among investors using digital trading platforms in Nigeria.

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