Kuda Bank is not like the regular banks we are used to in Nigeria. You don’t need to visit any banking hall or queue under the sun. Everything is done on your phone.
That is why many people love Kuda.
However, one common question many Kuda users ask is:
“How do I change my phone number or correct my name on Kuda?”
If you are also searching for answers, you are in the right place. In this article, I will explain everything in simple English, step by step, so anyone can understand it easily.
About Kuda Bank
Kuda Bank, formerly known as Kudimoney, was created to solve many problems Nigerians face with traditional banks. Issues like long queues, unnecessary charges, and poor customer service pushed many people away from banking.
Kuda became Nigeria’s first mobile-only bank, meaning it operates completely through a mobile app.
The bank is fully licensed and registered by the Central Bank of Nigeria (CBN) with registration number RC796975. This means Kuda is safe and legal to use in Nigeria.
Kuda Bank is led by its CEO, Babs Ogundeyi, and it offers several benefits such as:
- No card maintenance fees
- Free bank transfers
- Automatic savings feature
- Easy-to-use mobile app
Because of these features, many students, business owners, and workers now use Kuda as their main bank.
Why Your Phone Number Is Important on Kuda
Your phone number is very important on Kuda Bank. It is used for:
- Debit and credit alerts
- Transaction notifications
- Account verification
- Security updates
If you lose access to your old phone number or change your SIM, you must update it on Kuda immediately to avoid problems.
How to Change Your Phone Number on Kuda Bank
Changing your phone number on Kuda is very easy if you follow the steps carefully.
Follow these steps:
- Open the Kuda Bank app on your phone
- Sign in to your account
- Click on your profile icon at the top left corner
- Select your phone number
- Enter the new phone number you want to use
- A verification code will be sent to the new number
- Enter the code and click Confirm
That’s all.
You have successfully changed your Kuda Bank phone number.
Why Your Name Must Be Correct on Kuda
During registration, Kuda requires your name to match your valid ID card. This is very important for security and identity verification.
If your name was spelled wrongly or arranged incorrectly, you may face problems later, especially when upgrading your account or resolving issues.
How to Change or Correct Your Name on Kuda Bank
If you notice any mistake in your name, don’t panic. You can fix it easily.
Follow these steps:
- Open the Kuda Bank app
- Sign in to your account
- Click on your profile at the top left corner
- Select the option to edit your name
- Enter your name exactly as it appears on your valid ID card
- Enter the verification code sent to you
- Click Confirm
Once done, your Kuda Bank name will be updated successfully.
What to Do If You Face Any Problem
Sometimes, network issues or app errors may prevent the changes from going through. If this happens, Kuda Bank has a strong customer support team ready to help.
You can contact Kuda Bank through:
- Phone number: 01 633 5832
- Email: help@kuda.com
- Twitter (X):
- @kudabank
- @kudabankhelp
You can also contact support directly from the app:
- Open the Kuda app
- Tap on MORE
- Start a chat with a customer care agent
They usually respond fast and guide you properly.
Important Things to Note
- Always use a phone number you have full access to
- Make sure your name matches your NIN, voter’s card, or other valid ID
- Avoid entering wrong details to prevent account issues
- Keep your app updated for smooth operation
Conclusion
Kuda Bank has made banking very easy in Nigeria, especially for people who prefer doing everything on their phones. Changing your phone number or name on Kuda is simple if you follow the correct steps.
With the guide in this article, you should now be able to update your details without stress.
If this post helped you, don’t forget to share it with friends who use Kuda Bank. You might be saving someone from unnecessary frustration.
If you have questions, you can drop them in the comment section, and I’ll respond as soon as possible.
Thanks for reading 🙏